Knowledge base: Practical guide

The death of a loved one brings numerous practical matters, many of which have statutory deadlines. In the first days and weeks you need to handle official notifications, banking, insurance, contracts and any digital legacy.

This knowledge base compiles clear instructions for practical actions after death. The guides cover both immediate tasks and longer-term responsibilities, helping you see the full picture in a situation where managing everything can feel overwhelming.

Topics

Digital Legacy – Social Media, Email and Files After Death

Managing a digital legacy: closing social media accounts, finding passwords, saving photos, and creating a digital will.

Estate Banking Matters – Closing Accounts, Bills and Access to the Deceased's Account

A clear guide to estate banking matters: the deceased's account, paying bills, bank-specific instructions and required documents.

Death at Home – When a Loved One Dies at Home

What to do when a person dies at home: instructions, contacting authorities, home hospice care and practical steps for family members.

Notifying Loved Ones of a Death – How to Deliver the News

Guide to notifying loved ones of a death: order of notification, what to say, by phone and in person, to the workplace and social media.

Estate Taxes – Income Tax, Tax Return and Deductions

Guide to estate taxation: the deceased's final tax return, estate income tax, deadlines, deductions and practical guidance for the Tax Administration.

Sorting a Deceased's Belongings – Practical Guide and Emotional Work

Guide to sorting a deceased person's belongings: emotional preparation, schedule, sorting system and professional services.

Death in Hospital – What Happens and the Rights of Family Members

Guide to death in hospital: what the staff do, the rights of family members, viewing the deceased, collecting belongings and paperwork.

A Loved One Has Died – What to Do in the First 24 Hours

A practical guide to the first hours after a loved one's death. Who to contact, what documents you need, and how to take care of yourself.

Organ Donation and Autopsy – Consent, Process and Rights

A guide to organ donation and autopsy after death: consent, forensic investigation, and the rights of next of kin.

Choosing a Funeral Home – Services, Prices and Your Rights

A guide to choosing a funeral home: what services funeral homes offer, how to compare prices, and what your rights are as a consumer.

Reporting a Death to Authorities – DVV, Kela, Tax Administration and Banks

A comprehensive guide to reporting a death to authorities and other parties: DVV, Kela, Tax Administration, banks, and insurance companies.

Clearing the Estate's Home – Timeline, Rights and Practical Tips

A guide to clearing the estate's home: when the clearance must be done, who decides about the belongings, and how to donate or sell items.

Wills and Inheritance – A Guide to Making a Will and Inheritance Law

A comprehensive guide to making a will, forced heirship, the order of succession, and contesting a will in Finland.

Employer's Obligations in the Event of Death – Salary, Leave and Insurance

A guide to the employer's obligations when an employee dies: final salary, holiday compensation, group life insurance, and pension matters.

Insurance Matters After Death – Life Insurance, Group Insurance and Kela

A guide to handling insurance matters after a loved one's death: claiming life insurance, group life insurance, cancelling policies, and Kela benefits.

Frequently asked questions

What should you do first after a loved one dies?

Transport and death confirmation are handled by healthcare. The next-of-kin's first steps are contacting a funeral home and the parish, and arranging the estate inventory.

How is the deceased's bank account closed?

The account is frozen when the bank receives notification from DVV. Estate shareholders can pay running bills from the estate account with a power of attorney or joint agreement.

What happens to the deceased's social media accounts?

Most services have a process for memorialising or deleting an account. Facebook allows naming a legacy contact, and Google offers its Inactive Account Manager service.

From the blog

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